Welcome to Ozzfest.com (hereafter referred to as "the
Site"). Our services are provided to you subject to the following
notices, terms, and conditions ("Terms"). By using the Site, you agree
to follow and be bound by these Terms and all laws and regulations
governing the Site. Ozzfest.com and BubbleUp LTD, the web agency of
record for Ozzfest.com, reserves the right to change these Terms at any
time. All changes shall apply to transactions made following posted
notice on the Site.
Fan Club Sales and Refunds
All Sales Are Final. Membership fees are non-refundable.
Ticketing Sales and Refunds
Order Pickup and Delivery
Sales Are Final. If an event is cancelled or rescheduled, or the venue
is closed for any reason, you will be updated via email as soon as
information is available. We will send an email to the address you
provided in the ordering process (you must use a valid email address
with your order). Before traveling to an event, please confirm the
show's status with the venue.
for Will Call or Tickets Not Yet Shipped - In the event of cancellation
or unforeseen facility closure, customers will be refunded face value
for tickets and any applicable shipping fees (service and handling fees
will not be refunded). For rescheduled events with accepted refund
requests, customers will be refunded face value for tickets (service
and handling fees will not be refunded).
for Tickets Already Shipped - In the event of cancellation or
unforeseen facility closure, customers will be refunded face value for
tickets and any applicable shipping fees (service, shipping, and
handling fees will not be refunded). For rescheduled events with
accepted refund requests, customers will be refunded face value for
tickets (service, shipping, and handling fees will not be refunded).
- Ozzfest.com is not responsible for lost or stolen tickets. No refunds will be issued as a result of lost or stolen tickets.
you are asked to enter a PIN (Personal Identification Number) when
entering your credit card number, you may have spyware on your
computer. Our purchasing process does not require a PIN when entering
your credit card information.
- By making a purchase on the Site, you agree that you are at least 13 years of age.
- All prices for tickets sold through this Web ticketing page include applicable local sales, admission, and similar taxes.
- If an order is refused at the time of delivery and the tickets are
returned to Ozzfest.com, these tickets will be placed in Will Call at
the event location. Only the individual who placed the order may pick
up the tickets. Please note other pickup and delivery instructions in
the section below.
with a Ticketmaster agreement have a limit of 4 tickets per person per
event. Tickets ordered above and beyond the 4-ticket limit are subject
to possible cancellation.
is not responsible for any exchange rate losses during the order or
refund process (for example, if the transaction takes place in one
currency but the ticket buyer's credit card account is in another).
will not issue refunds to ticket buyers claiming to have mistakenly
purchased tickets in a currency other than the one originally used.
Use of Ticket
Call orders will be held at the venue box office. You must bring a
confirmation email receipt, picture ID, and the credit card used to
purchase the tickets. If you do not have this credit card, we will be
unable to offer a refund for your ticket order.
- Only the individual placing a Will Call order may pick up tickets.
are shipped approximately two weeks before the event (in the case of
multiple shows in one order, tickets will be sent approximately two
weeks before the first event). Although Ozzfest.com will attempt to
address re-route requests from ticket buyer, these requests are not
guaranteed. If any shipped orders are re-routed after they have been
sent, an additional fee will be applied. Orders cannot be delivered to
a P.O. Box address unless a U.S. Mail delivery option has been chosen.
Entering a P.O. Box address may cause a delay in delivering your
tickets and/or extra shipping charges.
- As show availability is subject to change, please check back often.
- By placing your order, you acknowledge that your name will be released to the event coordinator.
Use of the Ticket constitutes agreement to the following terms: The ticket
is a revocable license to the specific seat and for the time listed on
the front thereof. Management reserves the right, without the refund of
any portion of the ticket purchase price, to refuse admission or to
eject any person who fails to comply with the rules of the venue.
The ticket user assumes all risks of personal injury incidental to the
event, whether occurring prior to, during, or subsequent to the event,
and holder voluntarily agrees that the management, venue/facility,
league or team, artist(s) performing, participants, participating
clubs, Ozzfest.com, BubbleUp Ltd., and all of their respective agents,
officers, directors, owners and employees are expressly released from
any claims arising from such causes. Ticket purchaser/user bears all
risks of inclement weather. Tickets lost or stolen can not be replaced.
Event time and date is subject to change. The resale or attempted
resale of a ticket at a price higher than that appearing thereon is
prohibited and if discovered will result in the ticket being voided
without refund. The ticket may not be used for advertising, promotion
(including contests and sweepstakes) or other trade purposes without
the express written consent of the artist and promoter ("Artist"). The
use of cameras, video, or audio recording equipment is prohibited
unless otherwise indicated by the venue, artists, or promoter of the
event. If audio recording of the show is permitted, it is only to the
extent and for the uses allowed under the Artist's taping policy. The
ticket user consents to Artist and its affiliates use of his or her
image or likeness incidental to any video display, transmission or
recording of the event. Avoid litter; please respect the venue and the
environment. WARNING: EXCESSIVE EXPOSURE TO LOUD MUSIC WILL DAMAGE YOUR
HEARING. WARNING: The first person to enter the venue with a Print At
Home or other hard ticket is the only person admitted by the ticket.
Therefore do not share or duplicate the ticket, guard it like cash.
Price includes applicable sale and use taxes and any cash discounts.
purchased through the Site are intended for personal use only. We
strictly prohibit the resale of any tickets obtained through the Site
for more than the original purchase price. If in good faith we believe
you are profiting by reselling, trading, or brokering tickets purchased
through the Site, we may at our sole discretion cancel all or part of
your ticket order and all or part of other pending orders in your name.
We may also put all or part of your orders and all or part of other
pending orders in your name at Will Call. If we cancel your tickets, a
refund of the total face value of the tickets minus the per ticket
processing fee will be issued to the card used to place the order. No
other service, processing, or shipping fees charged at the time of
purchase will be refunded. We reserve the right to cancel your order(s)
without notification. If tickets are placed at Will Call, only the
person whose name is on the order may pick them up. No Will Call name
changes will be allowed. We reserve the right to investigate all orders
suspected to be in violation of this policy. Ozzfest.com and BubbleUp
Ltd. will be the final authority on interpretation of the rules in this
may visit, view, and retain copies of the Site for your own personal
use but may not duplicate, download, publish, modify, or otherwise
distribute information from the Site for any purpose other than to
review event information and to purchase tickets for personal use,
unless otherwise specifically authorized by Ozzfest.com or Bubbleup
Ltd. Ozzfest.com reserves the right to refuse service, terminate
accounts, and/or cancel orders at their discretion, including, without
limitation, if Ozzfest.com believes the customer's conduct violates
applicable law(s) or is harmful to the interests of Ozzfest.com.
content included on the Site (text, graphics, logos, button icons,
images, software, etc.) is the property of Ozzfest.com and BubbleUp
Ltd. or its content suppliers and is protected by U.S. and
international copyright laws. Compilation of all content on the Site is
the exclusive property of Ozzfest.com and BubbleUp Ltd. and is
protected by U.S. and international copyright laws. The Site's content
and software may be used as a shopping resource. Any other use,
including reproduction, modification, distribution, transmission,
republication, display, or public performance, is strictly prohibited.
All rights reserved.
Disclaimer and Limitation of Liability
expressly agree that use of the Site is at your own risk. Ozzfest.com
does not promise the Site will be error free or uninterrupted, or that
it will provide specific results from use of the Site content. The Site
and its content are delivered on an "as available" basis without
warranties of any kind, either express or implied, including, but not
limited to, warranties of merchantability or fitness for a particular
Except in jurisdictions where such
provisions are restricted, in no event will Ozzfest.com or BubbleUp
Ltd. be liable for any indirect, consequential, exemplary, incidental,
or punitive damages, including lost profits, even if Ozzfest.com or
BubbleUp Ltd. has been advised of the possibility of
damages. This disclaimer of liability applies to any and all damages or
injury from any cause. These include, without limitation, damages or
injury caused by failure of performance, error, omission, interruption,
deletion, defect, delay in operation or transmission, computer virus,
communication line failure, theft or destruction, or unauthorized
access to, alteration of, or use of record, whether for breach of
contract, tortuous behavior, negligence, or under any other cause of